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Are you a customer service professional who thrives on selling and helping others? Do you have experience in a call center? Organize-It wants YOU!

We're looking for help in our customer service department handling phone calls, emails and chats from our customers. This is for our in-bound call center helping customers place orders and shop our sites. This position can be full or part time depending on the individuals availability. Our Customer Service hours are:
Monday - Friday 9:00 am - 5:30 pm


This position be based out of our Rochester Hills, MI offices and will work Monday - Friday hours.

Our ideal candidate would possess a strong work ethic, have at least a high school diploma, the ability to multitask and the desire to make people happy. Good telephone, computer, typing and sales skills are a must. Some experience in a customer service / call center environment would be a plus.

Responsibilities include:
• Outstanding customer service skills over the phone.
• Resolving customer issues.
• Help customers shop our site.
• Filing.
• Keeping staff informed of issues and trends to help ensure good content, site usability and merchandising.

Workplace Benefits Include:
• Competitive rate of pay
• Medical and Dental coverage with an employee co-pay (full time only).
• Simple IRA with up to a 3% company match
• Paid time off after 4 months (full time only).
• Generous employee discount

About Organize-It

Organize-It, an independent storage and organization retailer, was founded in 1997, and offers over 20,000 storage and organizing products on our popular e-commerce site www.organizeit.com. We also carry closet organizers, kitchen gadgets, laundry organizers and other practical home, garage and office wares. Custom closet design and installation services are also available from our experienced closet design team.

If you seek a position where you will be rewarded for results and want to work in a small company atmosphere, please submit your resume for consideration to jobs@organizeit.com.

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Closet Salesperson - Responsible for both inside and outside closet, garage, office and storage shelving sales. The chosen individual will go through a training period where they will primarily be performing inside sales while learning design basics and our design programs. Through the use of various computer aided design tools this individual will provide customers with a workable storage solution for their home or office and manage the installation process if needed. Some night and weekend work may be required as you can only close a sale when the customer is available.

Our ideal candidate must be organized, hardworking, computer literate, self-motivated and able to multi-task. This is a perfect position for a people person who enjoys design or has an interior design background. We are seeking an individual with at least some college, outstanding people skills and a desire to close sales. Previous closet sales experience would be helpful but we are willing to train the right candidate who is willing to learn and make this a career. Position will start as hourly but will migrate to a base salary plus commission after training. Therefore sales tracking will be a key component of the position.

Organize-It is a twenty year old retail company specializing in storage and organization products and installed shelving/cabinet systems. We also operate e-commerce websites. Our primary site is www.organizeit.com. The company is looking for help in with our sales to continue to grow and solidify our position as the leader in closet, garage, office and shelving in Southeast Michigan. We work out of a warehouse in Rochester Hills, Michigan. This position will work out of the warehouse but will be a lot of working on your own.

Organize-It offers a casual yet challenging work atmosphere along with the following benefits for this position:

• Medical and dental coverage with 50% co-pay
• Simple IRA with company match up to 3%
• Generous employee discount
• Paid personal time off after 4 months
• Mileage
• Phone allowance

This posting is for a permanent, full time position working 45 plus hours per week.

If you are seeking a career position where you will have unlimited earning potential, be rewarded for results and work in sales field while using your creative design talent, please submit your resume for consideration to jobs@organizeit.com.