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HOME CLOSEOUT WHAT'S NEW HELP SALE CATALOG TRACK ORDER |
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Order Information: How to Order Payment Methods Return Policy Shipping Information: Shipping Information Order Tracking Site Information: Privacy & Security Site Use General Information: Contact Us About Us Local Services Gift Certificates Catalog Request Product Submission Media Inquiries & News Product Applications |
Placing an Order |
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| Choose a topic: Place an Order | Cancel an Order | Backorder | Payment Methods | Stock Level Status | Gift Wrapping | ||
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Placing an Order You can use our secure Internet shopping option to place your order online. Customer service representatives are also available to take your order at our toll free phone number 1-800-210-7712. |
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Cancelling an Order If you wish to cancel your order, contact our Customer Service Department right away at 1-800-210-7712. We strive to process and ship every in-stock order within 24 hours, so immediate action is necessary to cancel an order. A restocking fee of $5.00 will be applied to all cancelled orders. Once your order has shipped, it cannot be cancelled, and must be processed as a return. Certain Special Order items cannot be cancelled; this will be noted on the individual item page. |
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Backorders You can still order an item even if it is backordered by the manufacturer. Once we receive backordered items, they are the first priority of our shipping department. Your credit card will not be charged for any backordered items until they ship to you. |
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Accepted Payment Methods Organize-It currently accepts Visa, Mastercard, American Express and Discover Card. You can mail us a check, or opt to use an electronic check online or by phone (see About Using E-Checks for more details). The E-Check is an electronic debit from your checking account. E-Check works just like a regular check, except while a mailed check takes three weeks to process, an E-Check will process in one week. |
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Stock Status For the convenience of our customers, each item page features a stock level. Whether an item is marked In Stock or Low Stock is based on sales estimates for that particular day. This Stock Status can normally be found next to the item number. For pages which contain multiple items, the stock level estimate can be found by clicking on the "Item Info" tab.
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Gift Wrap We offer gift wrapping to allow our customers to purchase gifts and send them directly to their recipients. However, there are a few restrictions on what we can and can not gift wrap:
Keep in mind, if you have multiple items, they will be wrapped together. If you want multiple items wrapped individually, add gift wrap separately for each item as you add it to the cart. The gift wrap options will show as separate items within the shopping cart. If you have multiple items wrapped separately please specify how they should be wrapped in the 'comments' section (the 'comments' section can be found where you enter your billing and shipping addresses). |
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